24×7 IT support and monitoring
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Houston Managed IT Since 1998
Houston businesses with 20–500 employees typically invest $125–$250 per user per month in managed IT services that include 24/7 monitoring, cybersecurity, help desk support, and compliance management. CHR Managed Services has delivered managed IT services in Houston TX since 1998, with a 24/7 staffed NOC, critical incident response targets of 15 minutes in business hours and 30 minutes after hours, and a team of 500+ professionals.
Last updated: October 2026
Houston businesses face tighter compliance requirements, escalating cyber threats, and increasing dependence on technology that must work around the clock. Many struggle not because they lack technology, but because their Houston IT services were never designed with compliance, growth, and operational reality in mind.
CHR Managed Services approaches managed IT as a business discipline. By aligning monitoring, security, compliance, and strategy from the outset, our IT support Houston team helps organizations reduce downtime, control cost, and operate with confidence.
We don't sell one-size-fits-all packages. Every engagement is scoped around what your Houston business actually needs, from IT help desk support to full infrastructure management.
Our NOC is staffed around the clock. When an alert fires at 2 AM, an on-call engineer responds to critical incidents within 30 minutes, or 15 minutes during business hours. Our IT help desk Houston team provides unlimited support requests plus weekly onsite visits.
EDR, MFA, email threat protection, vulnerability scanning, security awareness training, and continuous compliance monitoring, built into every Houston IT services engagement, not bolted on.
Microsoft 365 administration, Azure management, cloud migrations, and secure remote access for hybrid teams, from first workload to complex multi-cloud environments.
Automated backup with defined RPO/RTO targets, geo-separated data centers, and tested recovery. Houston's hurricane season demands a plan that works.
Servers, firewalls, routers, switches, wireless. Vulnerability assessments and real-time anomaly detection across your full network environment.
IT roadmaps, budget planning, vendor evaluation, and technology alignment, strategic decisions that serve your business goals.
Dedicated expertise in the industries that power Houston's economy, each with unique compliance and technology requirements.
HIPAA-compliant IT environments, EHR support, encrypted communications, access controls, and audit logging for Houston's Texas Medical Center and practices across Greater Houston.
Healthcare IT ServicesEthical walls, encrypted client communications, e-discovery readiness, secure document management, and Texas State Bar data security alignment for Houston legal practices.
Law Firm IT ServicesIT bridging OT and IT, NERC CIP and SOX compliance for upstream, midstream, and service companies in Houston, the global energy capital.
Energy IT ServicesGLBA, PCI-DSS, SOC 2 compliance. Secure portals, encrypted data exchange, audit-ready documentation for Houston banks, accounting firms, and financial advisors.
Financial IT ServicesProduction uptime, supply chain security, CMMC and NIST 800-171 for defense supply chains, and 24/7 monitoring for continuous Houston operations.
Manufacturing IT ServicesEnterprise-grade infrastructure, security, and small business IT support without the enterprise budget. Built for Houston businesses ready to scale.
Small Business ITCHR Managed Services is not a startup MSP or a national franchise. We are a Houston-based IT company with over 25 years of managed IT services experience and a parent company history reaching back to 1937. Learn more about CHR.
Managed Services since 1998. Parent company since 1937, nearly nine decades of technology expertise serving Houston businesses.
Critical incidents get a response within 15 minutes in business hours and 30 minutes after hours, weekends and holidays included. Real humans watching, not a dashboard checked in the morning.
HIPAA, SSAE, SOC, PCI, NFPA 110 certifications. We already operate within these frameworks so compliance readiness begins immediately.
We build the documented cybersecurity programs that qualify your Houston business for safe harbor protection under Texas SB 2610.
Dedicated technicians who know your systems, staff, and business, every time you call.
Local Houston offices. 500+ professionals. Your local managed service provider in Houston with national-scale resources.
Houston presents unique technology and compliance challenges that national providers and remote-only MSPs cannot handle with the same depth.
Houston businesses face annual disruption risks from tropical storms. A local managed service provider with geo-redundant backup and tested disaster recovery is a business requirement.
Effective September 2025, SB 2610 provides safe harbor from punitive damages, but only with a documented cybersecurity program. CHR builds these programs for Houston businesses.
Houston's concentration of energy companies demands IT providers who understand operational technology and corporate IT, plus NERC CIP and SOX compliance.
With the world's largest medical center, healthcare practices across Houston require HIPAA-compliant IT meeting all administrative, physical, and technical safeguards.
Ransomware attacks have tripled year-over-year and AI-driven phishing increased over 1,200%. Houston businesses are high-value targets due to concentrated energy, healthcare, and financial data.
Effective September 1, 2025, SB 2610 provides businesses with fewer than 250 employees a safe harbor from punitive damages in data breach lawsuits, but only with a documented cybersecurity program aligned to recognized frameworks.
A clear, repeatable process from first conversation to ongoing management, whether you're switching from another Houston managed services provider or bringing IT in-house for the first time.
We scan your internet-facing systems at no cost and send a high-level overview of your vulnerabilities. A real technical review by our Houston team, not a sales pitch.
A service plan covering exactly what your business needs. Every element justified and documented. No one-size-fits-all packages.
CHR handles the transition seamlessly. We document everything, deploy our monitoring and security tools, and ensure zero disruption.
24/7 monitoring, unlimited help desk, scheduled onsite visits, quarterly business reviews, and strategic technology planning.
CHR Managed Services provides IT outsourcing and onsite IT support in Houston across the Greater Houston metropolitan area. Our technicians deliver weekly onsite visits and emergency response from our local offices. Headquarters in Houston with nationwide remote capabilities.
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Regional Territory Director – IT & Cybersecurity, CHR Managed Services
Houston is home base for Susan, who splits her time between Houston and DFW working with small businesses across both markets. Her goal is simple: help businesses get their technology working for them, not against them, while keeping them protected from threats that are very real and very close to home. Meet BYTE, our cybersecurity mascot, too.
Get a free external vulnerability scan from a Houston managed IT services team with over 25 years of experience. We'll scan what is visible from the internet, share a high-level overview of your vulnerabilities, and build a service plan around what your business actually needs.
Support: 713-351-5160 Contact us Last updated: October 2026
