Every organization needs some form of IT support, but the necessities of one organization are not always the same as others. Depending on these needs, it may or may not be a viable solution to provide IT support in house. When it’s not, it’s wise to look into finding a Managed Services Provider (MSP) that can cover all your needs. However, not all MSPs are made equal and some may end up costing you much more than they lead you to believe.
As far as services go, most MSPs can provide the same list of services and solutions. It’s become rather standard for MSPs to offer a wide catalog of services. These services can be anything from 24x7x365 NOC monitoring, patch management, network management, or even providing a turnkey IT solution covering everything your business needs. What’s more, MSPs will do all of this for a fraction of the cost needed to provide these services in-house. If your company already has in-house IT, a managed services provider can provide your IT team with the support they need, allowing them to focus on revenue-generating tasks. This increases the operational efficiency of an organization and is conducive for growth.
So, what’s the catch? Well, many MSPs are more than willing to nickel and dime their clients by dropping surprise work statements on them. These surprise work statements can come from miniscule jobs, like requesting a workstation be moved during a technician’s on-site visit. CHR, on the other hand, will never engage in such practices. Our technicians see extra jobs like moving a workstation during onsite visits as opportunities to help, not to overcharge.
When choosing an MSP to partner with, it’s important to do your homework. Ask yourself these three questions: 1. Do they provide the services needed by your organization? 2. Will my business see an increase in operational efficiency? 3. Are they a trusted partner? Or, you can just look our way. CHR Solutions prides itself as a proven and trusted partner that increases an organization's operational efficiency and we’re ready to help.
