Prior to the mid-1920's, there was no such thing as network management, let alone a Network Operations Center (NOC). However, when AT&T’s telecommunications network grew so large that holidays and natural disasters caused delays, they had to come up with a clever workaround. From there, the technology advanced. We have put together a general timeline showing its evolution and a few critical events that NOC monitoring had a hand in:

 

When asked about the future of NOC, David Raucher, CHR’s Director of IT and Managed Services, had this to say, “Tomorrow’s network will be completely unified. Currently, we share a unified backbone, but as cloud services become more dominant that will be pushed further to the edge.” Raucher continued on the importance of closely monitoring networks, “It will be more critical than ever to immediately address issues. We extensively rely upon our network conductivity; it is only logical to be more proactive in maintaining it via a monitoring solution.”

The NOC monitoring of today has come a long way from manually changing switches and routes to handle stress on the network. Today, we have drill-down information that lets NOC technicians monitor the health of multiple networks simultaneously. The value this brings to the table is self-evident. An investment in a monitoring solution can be the difference between a usual work day and prolonged outages. If you are interested in NOC monitoring or have any questions, reach out to us — we can help.

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