And why is it important?
A network operations center, or NOC (pronounced like the word knock), is a location where network technicians monitor and manage telecom, satellite, or computer networks. When thinking of what a NOC looks like, you may imagine a room similar to NASA’s control center and that wouldn’t be wrong. However, the modern NOC has done away with analog instruments and gone completely digital. This makes remote NOC management possible, and there are plenty of reasons why outsourcing NOC monitoring, or management, is the most efficient and effective way to monitor a network.
Proper network monitoring is the best way to ensure a network stays online and running as scheduled. NOC technicians are able to take data that the network’s hardware provides the monitoring solution, and determine whether or not there are any current, or even potential, issues with the network. With this knowledge, a technician can mitigate or solve a problem before it gets out of hand. If a problem arises that can’t be handled by the technician, then the technician escalates the alert to whoever can. Think of the technicians like primary care physicians and their services as proactive medicine.
Of course, NOC monitoring only brings value to the table when there are people consistently monitoring the network. 24x7 monitoring is the only way to properly utilize any monitoring solution, but staffing a NOC technician at all hours can be costly. Enter remote monitoring, the service that levels the playing field. By outsourcing NOC monitoring, organizations can rest assured that their network is always being babysat by trained NOC technicians. With advanced NOC monitoring services, like the one provided by CHR Managed Services, network issues that occur during off hours will be managed and mitigated.
With NOC monitoring, organizations are able to prevent critical failures in their network with proactive maintenance. With a healthy network, industries that run 24x7 can have peace of mind that everything is working as intended. While industries that only operate during regular business hours can close while knowing their network will still be up when they open back up. NOC monitoring is the key to a healthy network, and remote NOC monitoring services, like CHR Managed Services’, know all the tips and tricks managing a network.
