Services Managed IT Services NOC Monitoring Cost of In-House NOC Monitoring

The Expense of In-House Monitoring

Whether in-house or outsourced, NOC Monitoring minimizes downtime and gives your IT staff an advantage on possible future issues. However, there are plenty of organizations that don’t have a 24x7 network monitoring solution and an in-house solution may be unachievable for the average business. Here’s what we know:

Employees and Salaries

To properly monitor your network 24x7x365, a minimum of 10 employees are needed. 10 NOC and service desk technicians on staff allows you to have two employees per rotating shift and takes into account for vacation and sick leave. The recommended number of employees to cover 24x7 network monitoring is 12 for most any company that wants to do network monitoring 24x7x365.

A NOC technician’s annual salary can average around $60,000 per year. If you are looking to monitor your network inhouse and employee the minimum of 10 employees, you may be spending upwards of $600,000 per year in wages for those employees and that isn’t including benefit and administrative costs.

Hardware and Software

The cost of employees doesn’t include the capital investment in hardware and software. Depending on your company’s unique needs, software and hardware can cost anywhere from several thousand to millions of dollars, not to omit that both the hardware and software will need upgrades and updates throughout their existence.

Combine this cost with staff hours required to integrate and maintain a monitoring solution in-house, as well as the time your IT team could have been spending on their revenue generating tasks, the opportunity of in-house monitoring can simply be too high for the average company.

We Can Help

If you are interested in finding out more about what we can do for you or just want a quote, give us a call – 713.351.5196. We’ll help you solve your NOC problem every step of the way.

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