Testimonials

With the processes and procedures implemented in concert with CHR – including reboot protocols performed by CHR personnel – we’ve been able to eliminate truck rolls for our partner by nearly 90%, which ultimately saves everyone involved a considerable amount of time and money. Read the full press release.

– Gavin Bortles, President of The Kepler Group

When the COVID-19 measures forced us to have our customer service team work from home we did not have an adequate VPN system to let them work from home and reach all of their corporate resources.  So we called CHR and within 24 hours, we had a secure VPN running, with step-by-step instructions for our users to get online. The speed of the CHR Team's reaction and ability to get this done was fantastic.

– Robert Lamb, Network Manager at DUO Broadband

For years, we have trusted CHR to complete our annual employee cybersecurity training. The presentation is always interesting and engaging, and we see real value in giving our employees insight on how we keep our systems more secure.

– Donna Van Allen, SKT

CHR’s onboarding process for their NOC monitoring service has been excellent. They’ve been more than willing to work with our unique requirements for our network and systems to ensure that our solution truly covers all of our needs.  It has been a pleasure working with CHR.

– Adam Roark, COO of SHR (Sceptre Hospitality Resources)

Since we’ve gone with CHR for our NOC monitoring, our IT staff has been able to focus more on revenue generating services. Their qualified technicians are always monitoring the network issues so we can save a great deal of time for our team to focus on what they’re best at.

– Pratap Mukherjee, CEO of Kinetix

We’ve been with CHR for over 2 years now, and they help keep our business going smoothly. By maintaining our Legacy WiFi network, they keep our PoS connected to our intranet in high stress scenarios. Recently they added two WiFi access points in our new concert venue to ensure our Love Street Music Fest was successful and had great wireless coverage. They finished deploying and configuring them to our PoS vendor’s specifications in under 2 weeks. For local managed services, there’s nobody we’d rather have.

– Kevin Tee, Karbach Brewing Company

CHR’s monitoring service has allowed us to stay ahead of bandwidth demands within our network, resulting in a great Internet experience for our customers.  CHR has been able to alert us on issues within our environment quickly, thus minimizing downtime.  In some instances, their monitoring has helped us troubleshoot problems that otherwise would have been difficult to diagnose.  We can say with confidence that having CHR’s team monitoring our network has been a valuable and reassuring asset.

– Jason Gibbs, Network Operations Manager at SKT

Cybersecurity is a huge concern for us in our business and CHR gives us the comfort level against any breach. Monitoring keeps us a step ahead in preventing future issues and fixing problems before they arise. With CHR, we are able to have the latest and greatest software programs, which in turn, make our jobs more efficient and streamlined; plus, our overall operating costs and certainly any downtime, if we have data loss or a disaster, is reduced.

Bottom line, CHR saves us money, time and much frustration

– Terri Burns, Haddington Ventures

Monitoring is a key function for any company that needs their systems online 24/7 and suffers because of downtime. Having a server down means financial loss and the potential loss of a client. When CHR becomes aware of an issue, they start the remediation process immediately regardless of the time of day. We could not scale, much less run our business properly without 24/7 monitoring – but now we don’t have to worry about that with CHR’s expertise.

Since making the choice to go with CHR, we have already seen the Return on Investment and we are very happy with their continued support of our business

– Ryan Sutton, Kinetix Technology Services

We use CHR for spam filtering, PC and network maintenance, new workstation implementation, and a whole host of other services and CHR has never failed us! I can honestly say that we have had CHR jump through many hoops, calling them on problems ranging from account issues to total system failures. Their team has gone out of their way, even reworking their schedules, to handle our emergencies. To take it one step further, their staff has even learned my voice and phone number making them even friendlier and personable to work with –it’s almost like calling an old high school buddy to talk about the ball game. CHR gets the job done and follows up to ensure all the problems are fixed as they should be.

– Michael Amos, Holiday World RV

After suffering a major outage to our primary web server by a hacker, CHR Solutions' was able to restore our systems and bring us back online using their Cloud Backup solution.  No data was lost and we were back up and running in no time at all. 

– Michael Boatner, Connect Realty.com