About Why CHR

7 Reasons Why You Need a MSP

A Managed Services Provider (MSP), like CHR, would take the place of your internal IT staff and provide IT support and management to improve your organization's operations. Here are seven reasons why you might want to outsource your IT services:

  1.  Reduce Risk
  2.  Enhanced Security
  3.  Predictable Spending
  4.  Lower Costs
  5.  Scalable Solution
  6.  Vendor Management
  7.  Focus on Revenue Generative Tasks

 
When choosing an Managed Service Provider to partner with, it is important to do your homework. Ask yourself these three questions:
     1. Do they provide the services needed by your organization?
     2. Will my business see an increase in operational efficiency?
     3. Are they a trusted partner?

7 Reasons Why You Need a MSP

Download the Infographic

9 Reasons You Can Count On CHR 

1. Customer Service Is Everything

We work closely with our clients, keeping excellent communication and building on previous relationships. We’re always mindful and critical of our service delivery, responsiveness, timeliness, and client satisfaction.

2. Around the Clock

Our service philosophy is proactive, not reactive. With state-of-the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.

3. One Stop Shop

We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.

4. Quick Response

Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

5. Reputable

CHR Solutions has been around since 1998, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us.

6. Business Savvy

We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

7. Comprehensive Project Management

Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.

8. No Geek Speak

You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

9. 100% Satisfaction Guarantee

We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

Service First Promise

We work closely with you to develop a trusted relationship that includes our Service First promise.  We guarantee a response time of just 10 minutes or less from the moment we receive an alert.  Our team of experts is always just a phone call away.

Some of our other qualifications include:

  • Microsoft Partner – Certified expertise in Microsoft technologies
  • CISCO Premier Certified Partner – Experienced network engineers that tackle the most complex issues.
  • Skilled technology experts – Experienced engineers who view themselves as an extension of your business.
  • 24x7 help and support – Help is always a phone call away.

 

Get In Touch

For questions or comments, please complete the form below and CHR representative will contact you.