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St. Louis businesses with 20–500 employees typically invest $125–$250 per user per month in managed IT services covering 24/7 monitoring, cybersecurity, help desk, and compliance. CHR Managed Services has delivered managed IT services since 1998, with a 24/7 staffed NOC, critical incident response targets of 15 minutes in business hours and 30 minutes after hours, and a team of 500+ professionals serving the metro from Clayton to Chesterfield, St. Charles to the Metro East.
St. Louis direct (832) 730-5589
St. Louis has quietly become one of the most strategically important business hubs in the Midwest: the home of Edward Jones and Stifel in financial services, Boeing's defense and space division, BJC HealthCare and Washington University Medicine, Bayer's global crop-science campus, and the new National Geospatial-Intelligence Agency (NGA) campus anchoring a fast-growing geospatial and tech cluster around Cortex and 39 North. That concentration of high-value data is exactly what makes mid-market St. Louis businesses attractive targets.
Most St. Louis IT problems aren't a lack of tools. They're a lack of aligned tools, monitoring, security, compliance, and strategy that were never designed together. CHR Managed Services approaches managed IT services as a business discipline. As your St. Louis managed service provider, our IT support and IT consulting team helps Gateway City businesses reduce downtime, control cost, and operate with confidence, backed by a 300-person organization with origins going back to 1937.
We don't sell one-size-fits-all packages. Every St. Louis IT services engagement is built around what your business actually needs, from IT support and help desk to full infrastructure, IT consulting, and cybersecurity management.
Our NOC is staffed around the clock. When an alert fires at 2 a.m. and St. Louis's bank, hospital, and manufacturing systems don't sleep, an on-call engineer responds to critical incidents within 30 minutes, or 15 minutes during business hours.
EDR, MFA, email threat protection, vulnerability scanning, security awareness training, and continuous monitoring, included in every St. Louis engagement, not bolted on as an upcharge.
Microsoft 365 administration, Azure management, cloud migrations, and secure remote access for St. Louis's hybrid workforces, from first workload to multi-cloud environments.
Geo-redundant backup with defined RPO/RTO targets and tested recovery. From river flooding along the Mississippi to severe Midwest storms, a plan that only exists on paper isn't a plan.
Servers, firewalls, routers, switches, wireless. Vulnerability assessments and real-time anomaly detection across your full St. Louis network and remote-office environment.
IT consulting in St. Louis done right: IT roadmaps, budget planning, vendor evaluation, and technology alignment for businesses that are scaling, strategic decisions that serve growth, not just the quarter.
Dedicated expertise across the sectors driving Gateway City growth, each with its own compliance and technology demands.
St. Louis is home to Edward Jones, Stifel, and a deep bench of independent advisors and RIAs across Clayton and Chesterfield. These firms face GLBA, SEC, FINRA, and PCI-DSS expectations. We deliver secure portals, encrypted exchange, and audit-ready logging for banks, accounting firms, and financial advisors.
Finance ITBJC HealthCare, SSM Health, Mercy, and Washington University Medicine anchor one of the country's largest healthcare markets, alongside independent practices across the metro. We build EHR-ready environments, encrypted communications, access controls, and audit logging that meet HIPAA administrative, physical, and technical safeguards.
Healthcare ITWith Boeing's defense and space division, Scott Air Force Base across the river, and the new NGA campus anchoring a national geospatial cluster, St. Louis has one of the densest defense-and-intelligence supply chains in the Midwest. We deliver NIST 800-171 and CMMC 2.0 readiness plus continuous monitoring.
Compliance & securityFrom Bayer Crop Science and the Danforth Plant Science Center to the startups filling Cortex and the 39 North AgTech district, St. Louis runs on valuable research data and intellectual property. We protect research environments, secure collaboration, and manage the IP-sensitive infrastructure innovators depend on.
Enterprise ITEthical walls, encrypted client communications, e-discovery readiness, secure document management, and Missouri Bar–aligned data security for legal practices, accounting firms, and consulting boutiques across Clayton, downtown, and the western suburbs.
Law firm ITEnterprise-grade infrastructure, security, and IT help desk for small and mid-sized St. Louis businesses without the enterprise budget. Built for Cortex startups, St. Charles service firms, and growing teams ready to scale.
Small business ITCHR Managed Services has been delivering managed IT services since 1998. As a St. Louis managed service provider and IT company, we pair local presence with a parent company that traces back to 1937, nearly nine decades of technology expertise standing behind every St. Louis engagement. About CHR
Managed services since 1998. Parent company since 1937. Older than most St. Louis MSPs combined.
Critical incidents get a response within 15 minutes in business hours and 30 minutes after hours, weekends and holidays included. Not a queue checked in the morning.
HIPAA, SOC 2, PCI-DSS, SSAE, NFPA 110. We already operate inside these frameworks, so your readiness starts immediately.
We build the documented programs and encryption controls that demonstrate due care under Missouri § 407.1500, your strongest position if a breach occurs.
Dedicated technicians who know your St. Louis environment, your staff, and your business. No ticket-queue handoff.
Your St. Louis rep is backed by a 300-person organization with national-scale tooling and resources.
Between finance, healthcare, defense, and bioscience, few Midwest metros concentrate as much high-value data as St. Louis, and attackers follow the data.
Under Missouri's breach-notification law (§ 407.1500 RSMo), the Attorney General has exclusive authority to pursue civil penalties of up to $150,000 per breach, or per series of similar breaches discovered in a single investigation, for willful and knowing violations.
A breach affecting more than 1,000 Missouri residents must be reported to the Attorney General and to the nationwide consumer reporting agencies "without unreasonable delay", on top of notifying every affected individual. Most mid-market breaches clear that threshold easily.
St. Louis's defense, aerospace, and geospatial concentration means a large share of local businesses sit somewhere in a federal supply chain. That brings NIST 800-171 and CMMC 2.0 obligations, and makes those suppliers deliberate targets for nation-state and criminal actors.
Healthcare is consistently the most-attacked sector for ransomware, and St. Louis is a healthcare town: BJC is the region's single largest employer. Practices and vendors connected to that ecosystem carry HIPAA obligations and outsized exposure.
Industry reporting puts AI-driven phishing volume up more than 1,200% year-over-year. The "obvious" red flags are gone, emails now mimic your CFO's writing style. Businesses without security-awareness training and email filtering are statistical certainties to be breached, not exceptions.
Boeing, Bayer, Mastercard, and BJC run enterprise security teams. The SMBs and professional firms in their supply chains typically don't, and attackers know it. Supply-chain compromise is now a dominant entry route into larger targets.
Missouri's data breach notification law (Mo. Rev. Stat. § 407.1500), in effect since 2009 and part of the Missouri Merchandising Practices Act, requires any business that owns or licenses personal information of Missouri residents to notify affected consumers "without unreasonable delay" after discovering a breach. Breaches affecting more than 1,000 Missouri residents also require notifying the Missouri Attorney General and the nationwide consumer reporting agencies.
Enforcement rests exclusively with the Missouri Attorney General, who can seek civil penalties of up to $150,000 per breach for willful and knowing violations. There is no private right of action. Two features of the statute matter enormously for how you prepare: Missouri provides an encryption safe harbor: breached data that is encrypted or redacted generally does not trigger notification, and a business that maintains its own documented notification procedures, consistent with the statute's timing, is deemed to be in compliance.
We are not your attorney; this isn't legal advice. CHR works alongside your counsel and insurer to build the documented program your business needs.
Whether you're switching from another St. Louis MSP or bringing IT out of an in-house role for the first time, the path is the same and the timeline is predictable.
We scan your internet-facing systems at no cost and send a high-level overview of your vulnerabilities. A real technical review by our St. Louis team, not a sales pitch dressed up.
A service plan covering exactly what your St. Louis business needs. Every element justified and documented. No bundled fluff, no surprise upcharges.
CHR handles the transition seamlessly. We document everything, deploy monitoring and security tooling, and coordinate with your outgoing provider to ensure zero disruption.
24/7 monitoring, unlimited help desk, scheduled onsite visits across the St. Louis metro, quarterly business reviews, and strategic technology planning with a named vCIO.
Most St. Louis businesses with 20–500 employees invest $125 to $250 per user per month for fully managed IT, including 24/7 monitoring, cybersecurity, help desk, backup, and compliance support. Lighter-touch co-managed engagements run lower; regulated industries (healthcare, financial services, defense supply chain) typically run higher because of the additional control work and documentation required. CHR scopes every engagement individually, we don't sell a brochure package.
Our 24/7 staffed Network Operations Center monitors every managed device around the clock and answers every call. For critical incidents the response target is 15 minutes during business hours and 30 minutes after hours, and CHR commits to meeting it on at least 95% of them. Lower priorities have longer targets: medium (P3) requests within 4 business hours and low (P4) within 1 business day, and after hours they queue for the next business day.
Yes. Cybersecurity is included in every St. Louis managed IT engagement, not sold separately as an upgrade. Standard coverage includes endpoint detection and response (EDR), multi-factor authentication, email threat protection, security-awareness training, vulnerability scanning, patch management, and continuous monitoring. For regulated industries we layer on HIPAA, GLBA, PCI-DSS, NIST CSF 2.0, CIS Controls, and CMMC 2.0 program work.
CHR's St. Louis client base concentrates in financial services (wealth management, RIAs, banks, accounting), healthcare and life sciences (independent practices and specialty groups adjacent to BJC, SSM, Mercy, and WashU Medicine), aerospace, defense, and geospatial suppliers connected to Boeing, Scott AFB, and the NGA cluster, bioscience and agtech firms around Cortex and 39 North, and law and professional services in Clayton and downtown. We also support a large book of small and mid-sized businesses across the metro that need enterprise-grade IT without an enterprise budget.
Missouri's data breach notification law, Mo. Rev. Stat. § 407.1500 (part of the Missouri Merchandising Practices Act), requires any business that owns or licenses personal information of Missouri residents to notify affected consumers "without unreasonable delay" after discovering a breach. Breaches affecting more than 1,000 residents also require notifying the Missouri Attorney General and the nationwide consumer reporting agencies.
Enforcement is exclusive to the Missouri Attorney General, with civil penalties up to $150,000 per breach for willful and knowing violations; there is no private right of action. The statute also provides an encryption safe harbor and deems businesses compliant if they maintain their own documented notification procedures. CHR builds those programs, encryption, documented procedures, gap assessments, controls, staff training, and the records you need to demonstrate due care.
CHR's regional rep for St. Louis, Jonathan Mitchell, works with businesses across the full metro: St. Louis City, Clayton, Chesterfield, St. Charles, O'Fallon, St. Peters, Kirkwood, Webster Groves, Ballwin, Creve Coeur, and across the river into the Illinois Metro East. He is backed by CHR's 300-person organization and 24/7 NOC, giving St. Louis businesses the local relationship of a regional IT partner with the depth and tooling of a national firm.
Yes. We deliver IT support across the full St. Louis metropolitan area: Downtown St. Louis, Clayton, Chesterfield, Creve Coeur, Maryland Heights, Town and Country, Ladue, Kirkwood, Webster Groves, Ballwin, Ellisville, Des Peres, University City, Florissant, Bridgeton, St. Charles, St. Peters, O'Fallon (MO), Wentzville, and across the river into the Illinois Metro East including Belleville, Edwardsville, O'Fallon (IL), Fairview Heights, and Collinsville.
Yes. CHR delivers CMMC 2.0 readiness work for St. Louis-area manufacturers and suppliers in the defense, aerospace, and geospatial supply chains connected to Boeing, Scott AFB, and the NGA ecosystem. That work covers NIST SP 800-171 alignment, System Security Plan (SSP) development, Plan of Action and Milestones (POA&M) tracking, and the technical controls needed for Level 2 certification. We coordinate with C3PAOs when you're ready for assessment.
CHR operates within HIPAA, SOC 2, PCI-DSS, SSAE, and NFPA 110 frameworks, and aligns engagements to NIST CSF 2.0, CIS Controls, ISO 27001, CMMC 2.0, GLBA Safeguards, and Missouri § 407.1500. Our parent company has been operating in technology since 1937; our managed services practice dates to 1998.
Most St. Louis transitions complete in 4–8 weeks depending on the size of the environment, the cooperation of the outgoing provider, and how cleanly documentation transfers. CHR handles the project plan, tool deployment, knowledge transfer, and parallel-running period so day-to-day operations don't drop. Our goal is zero disruption to your staff and customers during the move.
CHR Managed Services delivers managed IT and onsite IT support across the greater St. Louis metropolitan area on both sides of the river, from Clayton and Chesterfield out to St. Charles County, and across the Mississippi into the Illinois Metro East.
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Read the insight →Regional Territory Director – IT Services & Cybersecurity, CHR Managed Services
Jonathan is CHR's local point of contact for St. Louis, working directly with small and mid-sized businesses across the metro, from Clayton and Chesterfield to St. Charles County and the Illinois Metro East. He's backed by CHR's 300-person organization and 24/7 NOC, pairing a genuine local relationship with the depth and tooling of a national IT and cybersecurity firm.
A lifelong St. Louisan. Jonathan has called Brentwood, Creve Coeur, and now the Central West End home over the course of his entire life. He's spent the last five years in sales here in St. Louis, and now leads cybersecurity and managed IT services for CHR Managed Services across the St. Louis and Midwest territory. St. Louis isn't just his territory, it's his home, and he knows it block by block, industry by industry. When he's not meeting with local businesses, you'll usually find him running the Forest Park loop with his corgi.
Jonathan works with independent healthcare, dental, and urgent care practices; financial services firms, RIAs, credit unions, and insurance agencies; small manufacturers and auto-parts suppliers across St. Charles County and Chesterfield Valley; ag-tech and biotech companies in Cortex and BRDG Park; legal and CPA firms in Clayton and downtown; and defense subcontractors feeding the Boeing supply chain. His focus is closing the gap between what a business assumes is protected and what its infrastructure can actually back up.
"We think we're protected. We just hope we're right." That's the line I hear most often from business owners across the metro, and closing that gap is exactly what I do every day.
Ready to talk?
We'll scan what is visible from the internet, share a high-level overview of your vulnerabilities, and build a service plan around what your St. Louis business actually needs. No sales theater, no off-the-shelf package, no obligation.
Prefer a form? Request your free external vulnerability scan online or contact us.
