Services Managed IT Services NOC Monitoring Outsourcing NOC Monitoring

One of our Managed IT Services includes outsourced network monitoring & services, as well as mediation and troubleshooting to make sure you have the support you require. When you outsource your IT functions to CHR, your organization can focus on growth and innovation instead of getting mired down in the day-to-day maintenance of your IT systems.

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We've Done the Math

NOC Monitoring as a Service (MaaS) minimizes downtime and gives your IT staff a leg up in the war against technological threats. For many, in-house NOC monitoring is unattainable due to cost and resources. Our NOC MaaS is a convenient and sensible solution. To help see what makes sense for you, we’ve done the math and have broken down the cost of in-house NOC Monitoring.

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Benefits of Outsourcing Your Network Monitoring

NOC monitoring is one of the greatest tools your IT can have and provides your business with a number of advantages, including the ability to:

  • Improve the Efficiency of Your Hardware: with our outsourced NOC monitoring services, you can be sure there is always a watchful eye on your hardware to alert you as soon as a part of your network begins to malfunction. With early detection and rapid resolution, your components can be repaired or replaced before the problem becomes a larger issue, like a downed network.
  • Detect and Prevent Potential Incidents: Whether your business is e-commerce or stores important data on your servers, a network outage can cause significant loss of revenue. A good monitoring service can warn you of problems as they occur, allowing you to resolve the issue immediately and minimize your downtime.
  • Improve Your Image: by minimizing your network’s downtime, your organization will be seen as a reliable and high-performance organization.
  • Save Time and Money: the best aspect of using a monitoring service like ours is the time and money your company will save. Your IT staff will have more time to focus on other tasks, without worrying about any surprises. Our NOC technicians will alert your qualified staff of any issues that we can’t handle for you. This will improve you the productivity of your organization, and increase revenue.
  • Reduce Loss of Revenue: overnight hardware failures can ruin the upcoming workday. With our 24x7x365 monitoring, you’ll know before regular hours. With timely alerts, your team will be able to get the network back up and running before employees show up for work.
  • Complete and Customized Runbooks: we will work with you to make our monitoring service your monitoring solution. Whatever unique needs your organization has, we will work to cover them.

 

CHR's Outsourced NOC Monitoring Services

Beyond cost, organizations are faced with several key issues that increase the complexity of supporting their networks, services, customers, and applications. The benefit of working with CHR relieves the pressure of resources and cost, ensuring there is visibility in your network. With CHR’s managed NOC services, you get:

  • Onboarding Process: our turnkey process makes your transition to our services quick and painless
  • 24x7 Network & Server Monitoring: We provide around-the-clock monitoring for your network, servers, and connectivity of devices. Every minute a server is down your business is impacted. Here’s a breakdown of what’s included.
  • Real-Time Dashboards & Alarms: With our alarm dashboards, we can see up-to-the-minute statuses of critical network links, bandwidth utilization, network latency, response times, and other critical network issues
  • Remediation of Your Infrastructure: We proactively resolve issues to alleviate downtime and increase operational efficiency
  • Customized Mediation & Troubleshooting: We work with you to create a custom action plan for events and errors that are unique to your network

NOC Monitoring FAQs

What is a NOC?

A network operations center (NOC) is a centralized location where IT networks are monitored 24x7. NOCs are a crucial aspect of organizations with IT infrastructure that required high availability – encompassing networks, servers, applications, and websites.

What businesses can benefit from outsourced NOC monitoring services?

Any business where network downtime is a threat can benefit from outsourced NOC services. Whether you’re an enterprise organization, communications service providers, or simply don’t want to maintain an in-house monitoring team, CHR is here to help.

What are some challenges of using an in-house NOC monitoring staff?

Some challenges that you might face when trying to employ and maintain an in-house staff include: lack of tiered organization/workflow, difficulty in hiring and training staff, inability to scale, outdated tools and platforms.

 

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