Services Managed IT Services NOC Monitoring

24x7 Network Monitoring

CHR Managed Services offers 24x7 network monitoring, as well as remediation and troubleshooting to make sure you have the network and monitoring support you require. Network monitoring is vital to allow your organization to focus on growth and innovation instead of the day-to-day maintenance of your IT systems. Learn more about our Network Operations Center (NOC) services & monitoring by speaking with an expert today!

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What is a NOC?

NOC stands for Network Operations Center and is a centralized place where administrators can monitor and maintain networks and operations. A NOC monitors your network to ensure everything is functioning properly and can alert you when issues occur.

Monitoring as a Service (MaaS)

Monitoring as a Service minimizes downtime and gives your IT staff the support to battle technological threats. For many, in-house network monitoring is unavailable due to limited budget and resources. Our NOC MaaS is the perfect solution. Click here to see the broken-down cost of in-house NOC Monitoring and why CHR Managed Services is the right fit for you.

What are the Benefits of 24x7 Monitoring?

Network Monitoring is one of the greatest tools your IT staff can have. The value of outsourced 24x7 monitoring services can positively impact your business in several ways:

  • Improve Hardware Efficiency
    • With our monitoring services, we can keep an eye on your hardware and alert you as soon as a part of your network begins to malfunction. This allows us to avoid larger issues like a downed network by catching problems as they arise rather than after they’ve built up.
  • Early Detection and Prevention of Incidents
    • Ultimately, outsourced monitoring will save you time and money. No matter the type of business you operate, a network outage can cause significant loss of revenue. An efficient and expert monitoring service can warn you preemptively of problems, allowing for quick resolution of the issue. This can minimize your downtime and save you from costly revenue losses.
  • Improve Your Reputation
    • By minimizing your network’s downtime, your business is seen as reliable, high-performing, and dependable.
  • Cost Savings
    • As mentioned previously, having a monitoring service will save your company time and money. Your IT staff will have more time to focus on other tasks without worrying about surprise network issues. Our NOC technicians will alert your staff of any problems that we can’t handle for you. This will improve the productivity of your staff and organization, leading to an increase in revenue.
  • Reduce Loss of Revenue
    • A network issue can interrupt the flow of business and lead to potential losses in revenue. Overnight hardware failures can ruin the upcoming business day. With our 24x7x365 monitoring services, you’ll know as soon as an issue arises, allowing you to resolve the issue and avoid downtime.
  • Customized Runbooks
    • At CHR Managed Services, we work to make our monitoring services your monitoring solution. Whatever unique needs you have, we work to cover them.
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What's Included in CHR's NOC Monitoring Services 

Beyond cost, organizations are faced with issues that increase the complexity of supporting their network, services, customers, and applications. CHR Managed Services has years of experience with a variety of different enterprises and organizations. With CHR’s comprehensive monitoring solution, you get:

  • Onboarding Process: our onboarding process makes your transition to our services seamless. Learn more about our process here.
  • 24x7 Network & Server Monitoring: we provide around-the-clock monitoring for your network, services, and connectivity of devices. Click here for a breakdown.
  • Real-Time Dashboards & Alarms: with our dashboards, we can see up-to-the-minute statuses of critical network links, bandwidth utilization, network latency, response times, and other critical network issues.
  • Remediation of Your Infrastructure: we quickly resolve issues to minimize downtime and increase operational efficiency.
  • Customized Mediation & Troubleshooting: we work with you to create a custom action plan for events and errors that are unique to your network.

What can CHR's services monitor?

NOC services can monitor a variety of different things both on the server and network sides. With our best-in-class tools and industry practices, we ensure your systems are running efficiently and address key issues that may arise. 

Server Monitoring

  • Processor Utilization
  • Disk Utilization
  • Memory Utilization
  • UPS Performance (if available)
  • Network Performance
  • Application Services
  • Network Traffic

Network Monitoring

  • Port and Bandwidth Utilization
  • Memory Utilization
  • CPU Utilization
  • Packet Loss
  • Latency
  • Hardware Status
  • Device Configuration Backups
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Our Value

At CHR Managed Services, we provide the expertise and customer service you need. With experience in a multitude of industries, our experience as a NOC service provider is unparalleled. Contact us today to learn more about our 24x7 NOC Monitoring Services.

6 Tips to Improve Your Monitoring

  • Since we’ve gone with CHR for our NOC monitoring, our IT staff has been able to focus more on revenue generating services. Their qualified technicians are always monitoring the network issues so we can save a great deal of time for our team to focus on what they’re best at.

    – Pratap Mukherjee, CEO of Kinetix

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  • CHR’s monitoring service has allowed us to stay ahead of bandwidth demands within our network, resulting in a great Internet experience for our customers.  CHR has been able to alert us on issues within our environment quickly, thus minimizing downtime.  In some instances, their monitoring has helped us troubleshoot problems that otherwise would have been difficult to diagnose.  We can say with confidence that having CHR’s team monitoring our network has been a valuable and reassuring asset.

    – Jason Gibbs, Network Operations Manager at SKT

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  • CHR’s onboarding process for their NOC monitoring service has been excellent. They’ve been more than willing to work with our unique requirements for our network and systems to ensure that our solution truly covers all of our needs.  It has been a pleasure working with CHR.

    – Adam Roark, COO of SHR (Sceptre Hospitality Resources)

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NOC Monitoring FAQs

What is a NOC?

NOC stands for Network Operations Center and is a centralized place where administrators can monitor and maintain networks and operations. A NOC monitors your network to ensure everything is functioning properly and can alert you when issues occur.

What does a NOC do?

A NOC managed services provider is responsible for monitoring infrastructure health, security, and capacity. By outsourcing these services you can prevent incidents and detect them earlier, improve your image, save time and money, and reduce loss of revenue.

What are the benefits of 24x7 NOC services?

NOC Monitoring is one of the greatest tools your IT staff can have. The value of outsourced 24x7 NOC or SOC Services can positively impact your business in several ways:

  • Improve Hardware Efficiency
  • Early Detection and Prevention of Incidents
  • Improve Your Reputation
  • Cost Savings
  • Reduce Loss of Revenue
  • Customized Runbooks

What is the difference between a NOC and SOC?

A SOC (Security Operations Center) is responsible for monitoring issues relating to the security of information assets. SOCs main role is to protect intellectual property and sensitive data. A NOC (Network Operations Center) monitors and responds to issues across the entire network whether they be software, hardware, or cybersecurity related.

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